The Family Information Service provides Information, advice and guidance on childcare provision as well as services and activities in the local area for children and young people aged 0-20 years and their families.

The Family Information Service offers support to all early years provision, including childminders, day nurseries and primary schools who offer the free early education entitlement; Achieving Two Year Olds, Universal 15 hours entitlement for all 3 & 4 year old children and/or the Extended 15 hours entitlement for eligible 3 & 4 year olds (30 hours).

We offer advice to schools who are considering offering funded early education for the first time and support established childcare providers to operate effectively and help them to understand the importance of promoting their business for continued success.  We ensure that all schools, PVI and childminders are trained to use the headcount system which is used to process the funding to them termly.  We provide both one to one and virtual training and support over the telephone.

We are responsible for ensuring that there is sufficient childcare provision across the town to meet the demand.  This is evidenced through a Childcare Sufficiency Assessment (CSA) which is published on the Local Authority website.   We are responsible for both gathering the data required and to write the CSA.  This document is then used as a business tool when talking to potential new childcare businesses who are looking to open within Middlesbrough and also to existing childcare providers, including schools when they are considering expanding their provision.

We host the Family Service Directory, an online directory of services and activities for children, young people, parents and carers and practitioners in Middlesbrough.

Family Information Service